Prepping Your Order
Just a Little Patience, Please! We need 1-2 business days to get your order all packed up and ready to go. We're all about making sure everything is top-notch for you.
Zooming to You: Once it's packed, your order is on its way. Depending on your shipping choice, it'll reach you in about 3 to 12 business days.
Tracking and Delivery
Follow the Journey: We’ll email you with a tracking number as soon as your order hits the road. It's like a mini adventure on your screen!
At Your Doorstep: Our trusted shipping pals work hard to get your order to you safe and sound.
Super Important - Once It's Delivered
We Did Our Bit: Once the tracking info shows 'Delivered,' it means we’ve done our part. The package is at your place, and from here on, we're not able to take responsibility for any lost or stolen items.
Keeping It Safe: Make sure your delivery spot is secure. If your order says 'Delivered' but isn't there, have a quick look around or ask your neighbors. Sometimes packages get dropped off at unexpected spots.
In Case Your Package Goes on an Adventure
Missing Package? No Panic! Check your usual delivery spots first. Maybe it's hiding behind a plant or with a friendly neighbor.
Still Can't Find It? Time to call in the experts – the shipping carrier. They’re the pros at tracking down those sneaky packages. And don't worry, we're here to provide any details they might need.
Our Promise on Shipping Disputes
Here for You, But... If there’s a hiccup with shipping or you're wondering about your order, we're here to help sort it out. But remember, once we’ve delivered to your address, chargebacks for 'not received' aren't really fair play – we’ve done our part by ensuring it gets to you as promised.